Privacy Policy

Last updated: Nov 25, 2025 6:52 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the milnerwaste.ca website (the “Website”) operated by Milner Waste, a(n) Corporation formed in British Columbia, Canada (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Specific piece of information

Name

Where we get this information

Information submitted by the consumer

Tracking pixels

How we use this information

Enforcing our Terms of Service

Marketing and advertising

Performing services

Providing customer service

Resolving disputes

Verifying customer information

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Where we get this information

Information submitted by the consumer

How we use this information

Processing or fulfilling orders or transactions

Processing payments

Providing customer service

Identifying information - Billing address

Specific piece of information

Billing address

Where we get this information

Information submitted by the consumer

How we use this information

Enforcing our Terms of Service

Performing services

Processing payments

Verifying customer information

Identifying information - Phone number

Specific piece of information

Phone number

Where we get this information

Information submitted by the consumer

How we use this information

Performing services

Processing or fulfilling orders or transactions

Providing customer service

Resolving disputes

Verifying customer information

Identifying information - IP address

Specific piece of information

IP address

Where we get this information

Information submitted by the consumer

How we use this information

Performing services

Providing customer service

Verifying customer information

Identifying information - Email address

Specific piece of information

Email address

Where we get this information

Information submitted by the consumer

How we use this information

Marketing and advertising

Performing services

Providing customer service

Verifying customer information

Identifying information - Device identifier

Specific piece of information

Device identifier

Where we get this information

Tracking pixels

How we use this information

Analytics

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

Customer management systems

Data analytics providers

Email service providers

Financial transactions processors

Hosting providers

Website or application development and design vendors

Reason(s) for sharing

To manage our interactions with you

To process transactions

To analyze your interactions with us or our website

To enforce our Terms of Service

To market to you via email

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

Financial transactions processors

Reason(s) for sharing

To process transactions

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

- Limiting the amount of personal information that we collect to strictly necessary only

- Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

We want to process as little personal information as possible when you use our Website and thus we use Fathom Analytics for our analytics provider. We use Fathom Analytics to track and analyze your interactions with our Website. Fathom Analytics does not use cookies and is a privacy-friendly analytics software that only briefly processes your IP address. By using Fathom Analytics, your personal information is de-identified. Fathom Analytics does not store personal information over time. You can learn more about the privacy practices of Fathom Analytics by reading their Privacy Policy.

Advertising and remarketing

This Website uses the Google remarketing service. We use this service to display advertisements to people who have interacted with our Website in specific ways. This remarketing service places a cookie or a device identifier or other technology that tracks your behavior online and displays advertisements for our products or services to you on third-party websites across the Internet through the Google Content Network. You can opt out of the use of cookies or device identifiers by Google by visiting Google’s Ad Settings. You can opt out of third party vendor’s use of cookies by visiting the Network Advertising Initiative Opt-Out Page or control the use of device identifiers by changing your device’s settings. You can also opt out of cookies by using our cookie consent banner.

Security and spam prevention

This Website uses reCAPTCHA. ReCAPTCHA is a service from Google that helps distinguish between humans and bots, thereby helping prevent spam. reCAPTCHA works by collecting hardware and software information, such as device and application data and the results of integrity checks, sending that data to Google. Please read Googles Privacy Policy and Terms of Service to learn more about reCAPTCHA and how Google uses your personal information.

Your rights

All visitors or users of this Website have the following rights with regard to their personal information:

The right to access the personal information that we hold about you.

The right to request that we amend any of the information that we have collected about you.

The right to withdraw your consent to the processing of your personal information.

The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Matt Goss
Manager
[email protected]
2507106979
6588 Bryn Road, Saanichton, BC V8M 1X
Canada
Milnerwaste.ca

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name

Postal / Shipping address

Phone number

Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Matt Goss
Manager
2507106979
[email protected]

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected]

 

Find Us Here

Address: 4299 Biggs Road,
Nanaimo, BC V9T 5P9

Phone: 250-756-0773

Email: [email protected]

Open Hours

Monday to Friday ..................... 7:30 AM – 5:00 PM

Saturday ........................................ 8:00 AM – 4:30 PM

Sunday ............................................ 9:00 AM – 4:00 PM

Holidays .......................................... 9:00 AM – 4:00 PM

Open seven days a week year-round excluding

Remembrance Day, Christmas Day, and New Years Day