
Privacy Policy
Last updated: Nov 25, 2025 6:52 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the milnerwaste.ca website (the “Website”) operated by Milner Waste, a(n) Corporation formed in British Columbia, Canada (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
Name
Where we get this information
Information submitted by the consumer
Tracking pixels
How we use this information
Enforcing our Terms of Service
Marketing and advertising
Performing services
Providing customer service
Resolving disputes
Verifying customer information
Identifying information - Postal / Shipping address
Specific piece of information
Postal / Shipping address
Where we get this information
Information submitted by the consumer
How we use this information
Processing or fulfilling orders or transactions
Processing payments
Providing customer service
Identifying information - Billing address
Specific piece of information
Billing address
Where we get this information
Information submitted by the consumer
How we use this information
Enforcing our Terms of Service
Performing services
Processing payments
Verifying customer information
Identifying information - Phone number
Specific piece of information
Phone number
Where we get this information
Information submitted by the consumer
How we use this information
Performing services
Processing or fulfilling orders or transactions
Providing customer service
Resolving disputes
Verifying customer information
Identifying information - IP address
Specific piece of information
IP address
Where we get this information
Information submitted by the consumer
How we use this information
Performing services
Providing customer service
Verifying customer information
Identifying information - Email address
Specific piece of information
Email address
Where we get this information
Information submitted by the consumer
How we use this information
Marketing and advertising
Performing services
Providing customer service
Verifying customer information
Identifying information - Device identifier
Specific piece of information
Device identifier
Where we get this information
Tracking pixels
How we use this information
Analytics
We share the personal information below with the following categories of third parties for the following reasons:
Identifying information - Name
Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
Customer management systems
Data analytics providers
Email service providers
Financial transactions processors
Hosting providers
Website or application development and design vendors
Reason(s) for sharing
To manage our interactions with you
To process transactions
To analyze your interactions with us or our website
To enforce our Terms of Service
To market to you via email
Identifying information - Billing address
Specific piece of personal information shared
Billing address
Categories of third parties with whom personal information is/was shared
Financial transactions processors
Reason(s) for sharing
To process transactions
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only
- Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
We want to process as little personal information as possible when you use our Website and thus we use Fathom Analytics for our analytics provider. We use Fathom Analytics to track and analyze your interactions with our Website. Fathom Analytics does not use cookies and is a privacy-friendly analytics software that only briefly processes your IP address. By using Fathom Analytics, your personal information is de-identified. Fathom Analytics does not store personal information over time. You can learn more about the privacy practices of Fathom Analytics by reading their Privacy Policy.
Advertising and remarketing
This Website uses the Google remarketing service. We use this service to display advertisements to people who have interacted with our Website in specific ways. This remarketing service places a cookie or a device identifier or other technology that tracks your behavior online and displays advertisements for our products or services to you on third-party websites across the Internet through the Google Content Network. You can opt out of the use of cookies or device identifiers by Google by visiting Google’s Ad Settings. You can opt out of third party vendor’s use of cookies by visiting the Network Advertising Initiative Opt-Out Page or control the use of device identifiers by changing your device’s settings. You can also opt out of cookies by using our cookie consent banner.
Security and spam prevention
This Website uses reCAPTCHA. ReCAPTCHA is a service from Google that helps distinguish between humans and bots, thereby helping prevent spam. reCAPTCHA works by collecting hardware and software information, such as device and application data and the results of integrity checks, sending that data to Google. Please read Googles Privacy Policy and Terms of Service to learn more about reCAPTCHA and how Google uses your personal information.
Your rights
All visitors or users of this Website have the following rights with regard to their personal information:
The right to access the personal information that we hold about you.
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your personal information.
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Matt Goss
Manager
[email protected]
2507106979
6588 Bryn Road, Saanichton, BC V8M 1X
Canada
Milnerwaste.ca
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
Name
Postal / Shipping address
Phone number
Email address
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Matt Goss
Manager
2507106979
[email protected]
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Questions
If you have any questions about this Privacy Policy, please contact us at [email protected]

Find Us Here
Address: 4299 Biggs Road,
Nanaimo, BC V9T 5P9
Phone: 250-756-0773
Email: [email protected]
Open Hours
Monday to Friday ..................... 7:30 AM – 5:00 PM
Saturday ........................................ 8:00 AM – 4:30 PM
Sunday ............................................ 9:00 AM – 4:00 PM
Holidays .......................................... 9:00 AM – 4:00 PM
Open seven days a week year-round excluding
Remembrance Day, Christmas Day, and New Years Day